Support Escalation
Grievance Redressal
Escalation procedures and contact channel for unresolved concerns.
Grievance Redressal Mechanism
If you have concerns regarding customer support, partner conduct, data privacy, or billing issues that have not been satisfactorily resolved via regular support channels, you may escalate your matter to our designated officer.
Designated Officer
Designation: Grievance Redressal Officer
Location: Ahmedabad, Gujarat, India
Review & Follow-up: We aim to review and address formal grievance escalations as reasonably soon as possible based on the nature and urgency of the issue.
To submit a formal grievance, please select the Grievance category on our support form:
Submit Grievance to Officer